In our daily lives, we sometimes see people being treated differently because of how much money they have or what kind of work their families do. This can happen in schools, shops, or even among friends.
Such differences in treatment are examples of social class bias. In this lesson, we’ll explore where this bias shows up and how it can impact people's feelings and opportunities.
A bias is when someone believes that certain people or ideas are better than others, which can lead to unfair treatment.1 If we believe that people from poorer communities are not smart, clean, or hardworking, it changes the way we treat them. That is called social class bias.2
Stereotypes are fixed ideas about people. When we believe these ideas, we start to form a bias against those people.1
1. Explicit Bias refers to attitudes and beliefs (positive or negative) that we consciously or deliberately hold and express about a person or group. 3
For example:
a. Some buildings have separate lifts for helpers and residents like seen here
b. Signs like this are an example of explicit bias
c. Having separate vessels in the house for helpers
2. Implicit bias is when we think or feel something about a person without realising it. We don’t mean to be unfair, but these thoughts affect how we act. Everyone has implicit biases—even those who try to be fair, like judges and journalists—because these beliefs often develop over a lifetime. However, people can learn to recognise and change these biases.
For example:
a. A teacher explains in Hindi to a student from a slum, thinking they don’t understand English.
b. You can’t find your watch and think the electrician took it.
c. You feel shocked when a security guard’s daughter becomes a doctor.
Everyone has biases, even if we try to be fair.
Understanding our biases helps us make better decisions and treat others more kindly. 4
Domestic work refers to housework such as sweeping, cleaning utensils, washing clothes, cooking, caring for children and such other work which is carried out for an employer for remuneration. Having domestic helpers from low income families is very common in India amongst everyone who belong to middle and higher income families.5
Since we interact with people who work in these jobs on a regular basis. Very often biases that we have about people belonging to this income group affect the way we treat them. Watch this video to understand the experience of people who work as domestic helpers:
Vid 3.1: What is it like to be a domestic worker in India?
Vid 3.2: India’s unequal domestic workers
Glossary
Bias: A preference or belief that some people or ideas are better than others, which can lead to unfair treatment.
Deliberately: Done on purpose, with clear intention.
Remuneration: Payment for doing a job.
Inferior: Seen as not as good or less important than others.
Social class bias is a tendency to believe that people from low income communities are inferior/not as good as their higher income counterparts.
Social class bias influences how we treat people.
Explicit bias refers to attitudes and beliefs (positive or negative) that we consciously or deliberately hold and express about a person or group.
Implicit bias includes attitudes and beliefs (positive or negative) about other people, ideas, issues, or institutions that occur outside of our conscious awareness and control, which affect our opinions and behaviour.
We should be aware of our thoughts and treat everyone fairly and kindly.
References:
1 Bias. Psychology Today (2022) Link
2 Why do we think poor people are poor because of their own bad choices? The Guardian (2017) Link
3 Two types of biases. Natural Centre for Cultural Competence (n.d.) Link
4 Understanding your biases. Washington University in St. Louis (2019) Link
5 Dignity of Domestic Workers. The Blue Divide (2020) Link
6 .What is it like to be a domestic worker in India? International Labour Organization (2017) Link
7 India’s Unequal Domestic Workers. StoriesAsia (2020) Link